Student Help Center

Use the links to the left and below to answer your questions and solve your problems.

Membership Options

We offer both free and premium memberships. Learn more.

Need to Renew

If you have previously purchased our audio course or premium access, you may be eligible for a discount. Learn more.

Forgot or Lost Password

If you have lost or forgotten your password, we can email it to you right now if you just click here.

Problems With Report Card

If you are having problems recording or viewing grades, we have a special section on using your Virtual Report Card.

Log On Problems

If you are having problems logging on, please visit our Help Desk.

Problems With Accents

If you are having problems with written accents, we have a complete section on this topic.

Audio Problems

Many sections of this website have audio. For the most part, all you need is to have Flash installed. This and all other issues relating to audio problems are covered in our FAQ section.

Other Problems

Use the links to the left to answer your questions and solve your problems. If you cannot find the answer, you can always contact us. But the quickest way to solve your problem is by using the resources to the left.